Recent Work Experience:
Novell, Inc. / Ximian, Inc. / Helix Code, Inc.,
Cambridge, MA
Sept 2000 - Feb 2009
Software Engineer (Quality Assurance)
- Tested Linux desktop software ranging from Ximian
Desktop through SUSE Linux Enterprise Desktop 11.
Bug tracking and triage (bugzilla).
-
Production and testing of installation media;
Troubleshooting, debugging, bug fixing, software packaging (extensive RPM
experience);
-
Mentoring and supervision of junior QA staff;
training of support staff;
second-tier support;
first-tier support through participation in community mailing lists.
-
(Helix Code changed its name to Ximian in January 2001 and
was purchased by Novell in August 2003)
Software testing engineer, lead tester for web-based
applications.
- Software design oversight, test plan design and execution, source code review, debugging, some programming in the context of testing, testing of CD
releases
- Web server administration (IIS), web page design, internal
support, and training.
Education:
M.S. Computer Science with focus on Systems, GPA: 3.778
B.S. Biochemistry & Molecular Biology, double major, GPA: 3.254.
Programming languages:
C, C++, Java, Perl, Python, Bourne shell, PHP
OS experience:
Linux, Windows 95/ME/NT/2000/XP/Vista, Mac OS
Volunteer Experience:
In charge of Unix/Linux versions of the POV-Ray ray tracer. Mixture of
programming, release engineering, and documentation.
Organizations:
